Tooway or Avanti?

Which Satellite Internet system should I choose?

Unlike other providers Simply Balanced Business Services believes in giving our customers our honest opinions based on our many years in the satellite business. So which satellite broadband internet system would be best for you? If the notes below do not help you please do not hesitate to contact us, we here to help! Do not base your purchasing decision purely on cost alone; be aware of the facts.

Mechanically and technically there is little to choose between Avanti and Tooway. They are both well made, reliable and do the job that they are intended to do which is to provide domestic and small business users with a reliable, reasonably fast internet connection. Given this then the choices come down to which satellite can be seen from your location and which service package and usage policy best suits your needs:


Tooway:

Our Tooway based satellite internet services are fast, up to 22Mbps download and up to 6Mbps upload; this high speed is ideal for downloading large files, watching TV or streaming video content. However the major drawback with Tooway is the draconian methods they employ when the monthly allowance is exceeded; the speed is throttled to 64kbps, bringing the system down to a crawl. You then have the choice of purchasing 1GByte Data Boosters to restore the service until your new allowance period commences.

Tooway is based in Turin, Italy which in the past has caused problems when using geographically based services such as the National Lottery, iPlayer, Sky+ and so on. The Tooway system issues IP addresses from a pool that has been registered in the UK however problems occur from time to time.

The range of Tooway residential service packages available during 2016 is not as extensive as those offered in our Avanti based services. We offer the current “Generation 14” 2GB, 10GB, 25GB , 40GB and 100GB packages. Please be aware that the residential 100GB has a severe Fair Access Policy; please read this carefully before selecting this package. Operational experience has shown that the residential 100GB package is virtually usless once 40GB of data have been consumed. Customers on earlyer generation packages may move to the current range but cannot move back to an earlier generation. Switching between generations can sometimes cause issues and may entail a service visit and additional costs.

The Tooway 100GB service Fair Access Policy must be studied in detail if you are considering this option; the traffic shaping employed on the 100GB service may impact heavily on your web activities.

Whilst Tooway Residential services can be used in guest houses and hotels to offer guests internet access we do not recommend this due to the way the Fair Access Policy operates as data usage progresses through the month. Traffic shaping measures are implemented and data throughput curtails as the data block is used up. These functions make the internet appear to slow down resulting in a poor customer experience and negative customer reviews. Tooway Business packages are not subject to traffic shaping.

Tooway Residential packages use IP addresses issued via Dynamic Host Control Protocol (DHCP) from the earth station. Tooway does not allow the Dynamic DNS (DDNS) protocol to function on Residential packages. Static IP addresses are available with all our Tooway Business service packages.

VoIP telephony works well over Tooway.

Please note that Tooway Residential services are subject to a Fair Access Policy. We recommend that you consult the policy which you can see full details of here before making your choices.

Tooway services are carried on the Kasat satellite. In Scotland the Tooway antenna requires a clear view of the South on a magnetic bearing of approximately 170o and an elevation of approximately 24o

Tooway is very much a one size fits all solution; it cannot easily be tailored to suit customer requirements.

Press the button to see more about SBBS' Tooway based satellite broadband internet systems:

Get connected with Simply Balanced, one of Scotland's leading distributors and a company that cares!
Call 01467 624543
Simply Balanced is a Broadband Wherever reseller

Avanti:
Our new Avanti based satellite internet services offer a download speed of up to 15Mbps download and up to 2.5Mbps upload however this is still more than adequate for picking up email, surfing the Internet, buying tickets, YouTube, Skype and so on and can still be used for downloading large files, watching TV or streaming video content, albeit at a slightly slower speed however buffering is not generally an issue.

The chief features of our new Avanti based services are:
  • Flexible service packages with up to 15Mbps download, up to 2.5Mbps upload speeds
  • We have a monthly period counter on the Avanti Portal (with reset at start of month).
  • FUP (Fair Usage Policy) and VBB (Volume Billing) options for services. FUP starts acting from about 70% of data volume limit reached and then when limit reached the service is redirected to our portal web page. GByte Boosters can be purchased to restore services.
  • VBB service have no FUP applied and you are automatically charged if you go over your data volume limit.
  • We recommend that you consult the Fair Usage Policies which you can see full details of at Residential FUP or Professional FUP before making your choices.
  • The Night Unlimited option runs from Midnight to 07:00 hours GMT.
Advantages:
  1. Speeds are not cut drastically as the allowance is used up. Residential FUP services provide the15Mbps maximum speed unaltered until just over 70% of the monthly data volume usage has been used during the month. This gradually reduces the maximum data rate available as more data is used over the service during the month period. If the data volume limit is exceeded then the service is redirected to the portal web site showing the data volume usage. You then have the choice of purchasing 1GByte Data Boosters to restore the service until your new allowance period commences
  2. Our Avanti based services have favourable equivelant contention ratios. aproximately 50:1 for residential services, approximately 30:1 for Professional services
  3. The Avanti system offers more flexibility; our  service packages offer a far wider choice than is currently available on Tooway.
  4. Static IP addresses can be added to most of our Avanti service packages to allow remote access.
  5. The Avanti system is entirely British based therefore users should not experience difficulties accessing geographically based services such as the National Lottery, iPlayer, Sky+ and so on.
Avanti services are carried on the Hylas-1 satellite. In Scotland the Avanti antenna requires a clear view of the Southwest on a magnetic bearing of approximately 220o and an elevation of approximately 21o

Whilst Avanti Residential services can be used in guest houses and hotels to offer guests internet access we do not recommend this. Customers are advised to adopt our Avanti based Professional services for this type of usage as they run at higher priority than Residential services. This will result in a more satisfactory experience for the guest and will likely result in them providing better customer reviews.

Press the button to see more about SBBS' Avanti based satellite broadband internet systems:


Get connected with Simply Balanced, one of Scotland's leading distributors and a company that cares!
Call 01467 624543

Switching your Avanti service to Simply Balanced....

  • Are you stuck with a low speed satellite service?
  • Can you only increase your broadband speed by paying much more?
  • Are you fed up of your broadband service being throttled?
  • Are you looking for excellent customer support?
Click here to find out how to switch to Simply Balanced

Simply Balanced is an authorised Avanti SVNO partner and Prime Satellite Broadband reseller

In Summary:

The attractions of the Tooway 22Mbps satellite internet services are obvious however the 15Mbps Avanti satellite internet services are still a potent choice and in many instances the user is often unaware of the speed difference.

Our Avanti packages offer a far wider choice than is currently available on Tooway.

Choose Tooway if your requirements are straightforward and you are prepared to put up with the shortcomings outlined above or chose one of our Avanti based services if you require more flexibility or if reasonable upload/download speeds when you exceed your allowance are crucial.

We do not recommend the use of Residential service packages for guest use in hotels and guest houses.

Check that you have a clear view of the satellite; the headings are given above.

These notes should be read in conjunction with our Terms and Conditions and the relevant Avanti and Tooway service package pages in our documentation and on our web site. Particular attention should be paid to the detailed notes at the bottom of these pages and to the Fair Access/ Fair Usage Policies of the packages.


Get connected with Simply Balanced, one of Scotland's leading distributors and a company that cares!
Call 01467 624543